Write To Us List
If you have a previous request, you can query it here.
Query RequestConnection Problems
Do I need to check-in again for my transit/transfer flight?
If the ticket for your transit flight has just one PNR, you can follow the directions from our transfer staff and go straight to your transit flight without going through another check-in. Your baggage will be sent directly to your destination.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.How do I get to my transfer/transit flight? Can I get any help from staff?
On journeys with connecting flights, you can get help from staff once you have landed after your first flight.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.Where can I get information about my transfer/transit flight?
Our transfer staff will give you any necessary information before you go on to your connecting flight and provide support.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.