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BolPoints Detail
BolPoints Detail
Travel Details
Travel Details
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Campaigns
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Membership Details
What is BolBol?
What is BolBol?

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Member of Pegasus BolBol since .

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To not miss the advantage of flying with Pegasus BolBol, you must use your BolPoints before they expire.

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Query Request

If you have a previous request, you can query it here.

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How can I follow the status of my missing baggage?

How can I follow the status of my missing baggage? How can I follow the status of my missing baggage?

You may check the status of your lost or damaged baggage by entering your baggage tracking number (file reference) in the field on the Useful Info> Track Baggae tab. You may also call our call center number 0850 250 0 224 for your lost and damaged baggage. Domestic calls from Türkiye are free. International calls are charged according the country's operator tariff.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

How do I submit my damaged baggage documents?

How do I submit my damaged baggage documents? How do I submit my damaged baggage documents?

If your baggage is damaged, you can write to us from our 'Contact Us' page, choose the relevant category and upload the necessary documents.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

My baggage arrived damaged. What should I do?

My baggage arrived damaged. What should I do? My baggage arrived damaged. What should I do?

If your baggage is damaged when it arrives on the baggage carousel after your flight, please contact the lost property office at the airport.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.
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