Write To Us List
If you have a previous request, you can query it here.
Query RequestPets
Can I bring a young pet with me?
Pets aged over 3 months can be transported.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.I want to bring a pet with me on my flight. Is it possible? What should I do?
Yes, it is possible to bring a pet. First of all, you need to call the Pegasus Call Centre on 0888 228 12 12 to make a reservation for the pet you are planning to bring with you. Only cats, dogs and birds (on domestic flights only) can be transported on our flights. 'For more detailed information, please see the section Travelling with Pets' on the General Rules page.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.What are the rules for travelling with pets?
The only pets that can be transported on our flights are birds, cats and dogs. There is a charge for this service. Passengers must bring their pets into the cabin inside a box or cage (supplied by the passenger), which must not exceed the dimensions of 55x40x20 cm (As from 01/01/2019 animal cage sizes at our flights changed to 32x32x50) or total weight of 8 kg. Pets weighing over 8 kg in their cages must be placed in the cargo hold. It is essential to make a reservation for the pet you wish to travel with by calling the Pegasus Call Centre on 0 888 228 12 12. The United Kingdom, UAE and Qatar do not accept live animals from abroad so pets cannot be taken to these countries. For more detailed information, we recommend our passengers to visit the General Rules page and check under the heading 'Travelling with Pets'.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.