Frequently Asked Questions

Check-in is the name for the airport procedure, which includes baggage handling and ticket control. You can check-in online before arriving at the airport by selecting the Check-in tab on flypgs.com and entering your reservation number (PNR), name, and surname. Use the special counters at the airport to complete the check-in process quickly. Passengers without baggage can check-in online and get their boarding pass sent by SMS to their mobile phone or by email. They can then go straight to security control with their boarding card and continue on to the boarding gate for their flight.

You can check in online by selecting the Check-in tab on flypgs.com and entering your reservation number (PNR), name, and surname. Alternatively, you can check in with your mobile phone using our mobile app or via our mobile website.

For tickets purchased from our website, call centre, agents, or airport sales offices, you can check-in at flypgs.com or via our mobile app at the earliest 2 days before your flight, and no later than 60 minutes before.

Passengers can check in using Pegasus apps for iPhone, Android, and iPad.

Check-in can be completed by tapping on the check-in button on the main menu and entering your reservation number (PNR), name and surname. You can also check in from your mobile phone by going to our mobile site at mobile.flypgs.com.

The Mobile Boarding Pass (barcode) sent by email or SMS (or the passbook app for iPhone users) to passengers who check in using their mobile phone is read by Mobile Boarding Pass (barcode) readers at the boarding gates for international flights departing from Sabiha Gökçen and other boarding gates at specified airports in Turkey, allowing passengers to board the aircraft.

A Mobile Boarding Pass barcode is a QR [square] code sent to Pegasus passengers when they check in and can be used in place of a boarding card. Passengers with a Mobile Boarding Pass (barcode) can go through the boarding gates for international flights departing from Sabiha Gökçen, as well as boarding gates at other airports in Turkey, by scanning their Mobile Boarding Pass (barcodes) on the smart devices/mobile barcode readers, and then enter the aircraft.

Mobile Boarding Pass (barcodes) can be obtained by checking in via the website as well as mobile platforms.

Begin the online check-in process at flypgs.com, using your mobile phone via the mobile website at mobile.flypgs.com, or using the Pegasus apps for iPhone, Android, and iPad.

 Click on the check-in menu.

 Find flights you can check in for by entering your reservation number (PNR), name and surname.

 Choose the relevant flight and follow the steps on the page to complete your check-in.

After you have checked in, you will be redirected to a page, which will ask you to enter your email address and mobile number. Enter your details and confirm.

A message containing your flight details and Mobile Boarding Pass will be sent to the email address and mobile number you have provided.  

·        When you click the link, your Mobile Boarding Pass will be displayed.

Passengers without baggage can pass quickly and easily through airport procedures by showing their Mobile Boarding Pass (barcode) to officials at security control and at the boarding gate.

We recommend that our passengers take a screenshot of their Mobile Boarding Pass (barcode). The screenshot of the Mobile Boarding Pass (barcode) can be used if no internet connection is available.

This is a processing fee charged by all Pegasus sales outlets (agents, website, call centre, sales offices, and mobile app). In accordance with the code of practice, the charge is deducted when you buy your ticket and is not related to where you check in. 

During the ticketing process, a check-in fee, starting from TRY 15 on domestic flights, USD 2 for flights arriving in and EUR 2 for flights departing from North Cyprus, USD 10 (or the equivalent in local currency) on international flights is charged for each passenger on the reservation number (PNR) and each flight segment of all tickets. This fee varies according to the country and flight route taken.

The check-in fee will only be charged once for transit flights that share the same flight number for each leg, but connecting flights with different flight numbers will be subject to a check-in fee for each separate leg of the journey.

No, it is not yet complete. The check-in process must be completed before the flight via any of the available check-in channels and in line with the Pegasus general rules.

You need to check in separately for each flight included on your reservation number (PNR)

You need to check in separately for each passenger included on your reservation number (PNR). Although you need to check in separately for each passenger on your reservation, you can check them all in at the same time.

You can check in for any flight on your reservation number (PNR). Separate boarding passes can be printed for each flight. We recommend that passengers with connecting flights print the boarding pass for every connecting flight they have checked in for before arriving at the airport in order to save time when catching their connecting flight.

Purchasing the seat is not the same as checking in.

You can access your mobile boarding card (barcode) again via our website or mobile app.

To access your mobile boarding pass via the website:

- Log into www.flypgs.com.

- Click “Online Check-In”.

- Enter your details to log in.

- Send you mobile boarding pass via SMS or e-mail.

To access your mobile boarding pass via the Pegasus app:

- Download the Pegasus app to your device.

- Tap the “My Mobile Boarding Passes” menu.

- Enter your details to log in.

- Send you mobile boarding pass via SMS or e-mail.

Click on the link sent by SMS to your Android phone and select ‘Open URL’ from the options given. Then select your default browser from the ‘Open With’ options given to you.

If you want to open the barcode from the Pegasus mobile app, you are redirected to the app’s main page. To access your barcode easily and quickly, please follow the steps above.