Frequently Asked Questions

The package sales system offered by Pegasus allows passengers to personalise their trip with four option packages, which include discounted combinations of benefits like seat selection, additional baggage allowance, and free cancellations and refunds.

You can choose a flight package on the flight results page that appears when you search for flights on flypgs.com.

There are 4 flight packages available;

The Basic Package is only valid for international flights and is currently only available for purchase at flypgs.com. You can add any additional services you wish.

The Essentials Package allows you to fly at affordable prices. In addition to a baggage allowance of 15 kg on domestic flights and 20 kg on international flights, you can customise your flight with additional services.

The Advantage Package offers discounts on the most popular extra services from Pegasus, as well as affordable priced tickets. You can make your journey more comfortable with discounts of up to 50% on additional services.

The Comfort Flex Package offers you an extra comfortable and flexible journey. You can enjoy discounts of up to 50% on all our extras, such as seating choice, hot food, a ticket reissue and a cancellation.

Please click for more details about our packages.

Purchasing additional services together give you a better deal.

Packages are available on a large number of Pegasus domestic and international flights.

The Advantage and Comfort Flex Package features are standard. If the package includes seat selection or food options, you can choose the seat or meal you want. Also, if you choose the Basic Package, you can still add whichever additional services you want. However, in this case we advise you not to ignore the price advantage of the Advantage and Comfort Flex Packages.

If you are buying a ticket for more than one passenger, the same package is applied to all of them. For example, if you choose a package for one passenger, it will also be applied to everyone else you are purchasing a ticket for.

Yes, it is possible to choose a different package for your outbound and inbound flights.

You can find details of what is included in your package on our website However, your ticket has a code that relates to the type of package you have bought.

The package you have chosen will be valid for every leg of your connecting flight. However, meal and extra baggage options may vary according to your destination.

Yes, you can choose your sandwich or meal/breakfast type, depending on your package.

It is not possible to change your meal choice later on. To change your seat number, a member of counter staff will be able to assist you if there is a suitable seat available on the day of your flight.

You certainly can. You earn points based on the cost of the package.

Flight packages are available on the Pegasus site and mobile app.

If additional services already purchased are the same and available, these will be transferred to new flights; where they cannot be transferred, passengers will be asked to make alternative choices from available additional services. If the additional service purchased for the original flight is not available on the new flight, a refund will be issued.

Deductions are applied to refunds for Advantage Package reservation changes and cancellations. As a result, a charge is deducted from the package cost in accordance with the fare class rules, and the remaining amount is refunded. A table showing the charges applied to each fare class can be found on our website in the General Rules/Reservation Changes and Ticket Cancellation menu.

Unlike other packages, changes or cancellations to Business Flex Package reservations can be made up to 2 hours before the flight, without incurring any penalties or charges. However, if the fare for your new flight is higher than the original, the fare difference will be payable. If you cancel your ticket, the entire cost of your ticket will be refunded, minus the service charge you paid when you purchased your ticket.

Changes and cancellations must be completed up to 2 hours before a flight. Changes and cancellations cannot be made if there is less than 2 hours before a flight, even on Comfort Flex Package tickets. In this case, only airport taxes will be refunded on Comfort Flex tickets.

Packages can be bought for children. Tickets are not issued for infants aged 0-2.

You can view package features on the pages of our website that explain the flight package system, or by hovering the mouse over the package name on the page where you make your flight choice.

Packages are not available for open tickets.