Frequently Asked Questions

In accordance with security rules, only the following documents will be accepted:

·         National ID Card

·         Driving Licence

·         Passport or documents valid instead of passports

·         Marriage certificate

·         A birth certificate up until one month after birth (to be accompanied by the parent's ID.)

·         Visa and/or passport for international flights

With the entry into force of the EU Regulation No. 610/2013, Article 5 of Regulation No. 562/2006, which regulates the conditions for entry of third country nationals into the EU, has changed. The travel documents carried by short-stay nationals of countries which are not members of the EU must meet the following criteria:

The travel document must be valid for at least 3 months as of the date of departure from Member Country regions.

This travel document must have been issued within the last 3 years.

Border Control will impose fines if the travel document does not meet the criteria above.

In case of ill health, you must send us a medical certificate proving your medical condition signed and stamped by your doctor via the Contact Us section of the website. If a first degree relative has passed away and you are unable to make your flight because of their funeral, you must send us a copy of their death certificate.

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For agency transactions, please contact us at acentedestek@flypgs.com

Unfortunately, the Android operating system of our Pegasus Mobile App does not support versions prior to 4.2.

You can continue to use our app by updating your Android operating system.